Tusk Industrial Privacy Policy

Effective Date: December 4, 2025

This Privacy Policy describes how Tusk Industrial (“we,” “us,” or “our”) collects, uses, and discloses information when you visit and use the website located at https://www.tuskind.com/ (the “Site”).

1. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user or device (“Personal Information”).

A. Information You Voluntarily Provide

We collect information that you provide to us directly, primarily through our contact and inquiry forms. This may include:

• Contact Data: Your name, email address, company name, job title, phone number, and mailing address.
• Inquiry Data: The contents of your messages to us, including requests for quotes, technical support questions, product information inquiries, and any other information you choose to provide.

B. Information Collected Automatically

When you access and use the Site, we may automatically collect certain information about your device and your activity. This is generally non-personal, but may be linked to other information that identifies you:

• Usage Data: Details of your access to and use of the Site, including traffic data, location data, logs, and other communication data.
• Technical Data: Your Internet Protocol (IP) address, browser type and version, operating system, platform, referring website addresses, and information about the timing and frequency of your access.
• Tracking Technologies/Cookies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• To Respond to Inquiries: To communicate with you, respond to your requests, provide quotes, and fulfill your orders or inquiries related to our industrial pump solutions (Dean, Fybroc, Sethco).
• To Provide and Maintain the Site: To ensure that content is presented in the most effective manner for you and for your device.
• To Improve Our Services: To analyze and understand how the Site is used, allowing us to improve our products, services, and overall user experience.
• Marketing and Communication: To send you information about our products, services, promotions, and updates, consistent with your communication preferences.
• Security and Legal Compliance: To detect, prevent, and address technical issues, fraud, and illegal activities; and to comply with any applicable legal obligations and enforce our agreements.

3. Disclosure of Your Information

We may share your Personal Information with third parties under the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our Site and services (“Service Providers”), such as website hosting, data analysis, marketing assistance, and customer service. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset.
• Legal Requirements: We may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to:
  • Comply with a legal obligation or court order.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with the Site.
  • Protect the personal safety of users of the Site or the public.

4. Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. While we strive to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Site.

5. Children’s Privacy

Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect Personal Information from anyone under 16. If we become aware that we have collected Personal Information from a child without verification of parental consent, we take steps to remove that information from our servers.

6. Your Rights and Choices

Depending on your location, you may have specific rights regarding your Personal Information, including the right to access, correct, or delete the data we hold about you.

• Marketing Opt-Out: You can opt-out of receiving future marketing communications from us at any time by following the “unsubscribe” link in the emails we send.
• Data Access/Correction/Deletion: To exercise any other data rights you may have under applicable law, please contact us using the information in Section 7 below.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Mailing Address: